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Modernization of Content Management System for Scalable B2B Media Operations
  1. case
  2. Modernization of Content Management System for Scalable B2B Media Operations

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Modernization of Content Management System for Scalable B2B Media Operations

future-processing.com
Media
Insurance
Law
Wealth
Education
HR

Technology Constraints Hindering Business Growth

The client needed to determine if their legacy CMS and infrastructure could support future growth or required modernization. Challenges included lack of technical documentation, suboptimal security/user experience, and escalating operational costs that threatened their ability to scale across multiple industries.

About the Client

Global B2B publishing company delivering content through digital/print channels, webinars, and conferences

Strategic Modernization Goals

  • Optimize existing CMS for enhanced security and user experience
  • Reduce annual operational costs by minimum 40% in year one
  • Create comprehensive technical/business documentation
  • Implement scalable authentication system with 10x cost efficiency
  • Establish agile governance framework for continuous improvement

Core System Modernization Requirements

  • CMS optimization with quality-of-life improvements
  • Automated technical/business documentation generation
  • Secure, scalable authentication service with SSO capabilities
  • Infrastructure monitoring dashboard with cost analytics
  • API-first architecture for cross-platform integrations

Technology Stack

WordPress (audited alternative)
Cloud-native infrastructure
Modern authentication protocols (OAuth 2.0)

System Integrations

  • Existing content repositories
  • User identity management systems
  • Analytics platforms

Operational Requirements

  • 99.9% system uptime SLA
  • ISO 27001 security compliance
  • Horizontal scalability
  • Documentation accessibility standards
  • Disaster recovery RTO <4 hours

Projected Business Outcomes

Implementation will deliver 40%+ annual cost savings through infrastructure optimization, reduce technical onboarding time by 87%, and enable 3x faster feature deployment. Enhanced security and documentation will improve business continuity while creating foundation for AI-driven content personalization in future phases.

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