The client, an established educational technology provider, faces urgent UI/UX deficiencies leading to lost contracts and decreased competitiveness, particularly against platforms with more modern interfaces. Additionally, the existing reporting system lacks flexibility and customization to meet diverse regional regulations, impairing user satisfaction. Their outdated Microsoft-based tech stack results in high maintenance costs, low profit margins per user, and significant effort diverted from core product development. These issues impede the client's ability to offer scalable, accessible, and cost-effective solutions aligning with current technological standards and user expectations.
A mid-sized educational technology provider managing multiple SaaS platforms aimed at K-12 and higher education institutions, seeking to modernize their core platform for improved user engagement and operational efficiency.
The project aims to deliver a fully functional, modern MVP within 6 months, strengthening the client's market position by reducing operational costs, improving user satisfaction through enhanced UI/UX and customizable reporting, and enabling swift expansion to meet future demands. Success metrics include quicker contract wins due to improved interface, reduced maintenance costs through migration to open-source technologies, and increased user engagement and compliance with accessibility standards.