Modernization and Scalability Enhancement of Mobile Payment and Parking Application

The client’s existing mobile payment and parking application requires modernization to support scalable operations and additional functionalities to meet evolving market demands. The current system lacks flexibility, comprehensive integration with third-party services, and the ability to expand to multiple languages and currencies, which hampers competitiveness and customer satisfaction.

A leading provider of mobile payment solutions and transaction services, serving urban consumers with features such as ticketing, parking payments, and mobile top-ups, aiming to modernize and scale their existing platform.

• Develop comprehensive functional documentation covering system features, business logic, and user requirements.
• Design a new system architecture supporting increased scalability and future growth, including multi-language and multi-currency support.
• Implement key functionalities such as user story management, access control, and seamless transaction processing.
• Ensure system interoperability with existing interfaces and third-party services such as navigation providers and banking applications.
• Create mockups and prototypes for user interfaces and backend processes to guide development.
• Deliver detailed technical documentation and recommendations for development teams and future enhancements.

• Mobile app interfaces for end-users to purchase parking, transit tickets, and top-up mobile phones.
• Backend systems supporting transaction execution, settlement, and real-time status updates.
• Web version for administrative and user account management.
• APIs supporting third-party integrations for payment processing and service providers.
• User authentication and access control mechanisms.
• Sequence diagrams, class diagrams, and state machines defining system behavior.
• Design mocks for user interfaces and backend mock services.
• Functional workflows for story mapping, requirements specification, and prioritization using an MVP approach.

• Third-party payment gateways
• Navigation and car parking service providers
• Banking systems for transaction settlement
• Third-party authentication and identity verification services

• System scalability to support future growth, including additional language versions and currencies
• High system performance with quick response times for transactions
• Robust security measures to ensure transaction integrity and data protection
• High availability and fault tolerance for continuous service
• Maintainability and ease of future feature integrations

The new system is expected to support increased transaction volume and user base with scalable architecture, enabling multi-language and currency support to expand market reach. Enhanced functionalities and seamless integrations will improve customer satisfaction and operational efficiency. This modernization will provide a solid foundation for future innovations, aligning with evolving industry standards and maintaining competitive advantage.