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Modernization and Expansion of Tax Administration Data Management Platform

exoft

Government

Information technology

Challenges in Scaling Tax Administration Solutions

The client faces capacity constraints in meeting growing demand for its tax administration platform, requiring enhanced automation of data workflows, modernization of legacy systems, and simplified user experiences for tax offices managing large data volumes through manual processes.

About the Client

A national IT company delivering digital transformation solutions for local government offices, specializing in tax administration automation and taxpayer engagement platforms.

Objectives for Enhancing Tax Administration Platform

Scale system capabilities to support expanding user base across multiple states
Automate end-to-end data collection, processing, and reporting workflows
Modernize technology stack to improve system performance and maintainability
Simplify tax office interactions with third-party systems and data management tools
Implement robust data governance for secure handling of sensitive tax information

Core System Functionalities and Features

Multi-source data ingestion from government APIs and legacy systems
Real-time tax calculation engine with configurable rules
Interactive reporting dashboard with customizable analytics
Digital tax return submission and amendment portal
Automated claims processing workflow for taxpayer disputes

Technology Stack Requirements

.NET 6

ASP.NET Core

Entity Framework

Angular

React

JavaScript/TypeScript

System Integration Needs

Government agency public APIs
Legacy tax records databases
Payment processing gateways
Identity verification services

Performance and Security Requirements

Support for 10,000+ concurrent users
99.9% system uptime SLA
FIPS 140-2 compliant data encryption
Horizontal scalability for seasonal tax cycles
Role-based access control with audit trails

Expected Impact of Modernized Tax Administration Platform

The enhanced platform will reduce manual data processing by 70%, enable 24/7 taxpayer self-service capabilities, and support 300% growth in user base while maintaining compliance with federal data security standards, positioning the client as a national leader in government tax technology solutions.