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Modernization and Enhancement of Healthcare Communication Platform

artkai.io

Health & Fitness

Information technology

Communication Silos and Legacy System Limitations

MedConnect Solutions' existing CareLink platform, built on outdated technologies (Java, ObjectiveC, Kotlin), suffers from fragmented communication across departments, inefficient workflows, and scalability issues. This hinders timely information sharing, risks patient safety, and limits innovation. The legacy tech stack also creates significant maintenance bottlenecks.

About the Client

MedConnect Solutions is a leading provider of secure and efficient healthcare communication platforms for hospitals, clinics, and healthcare systems across the US. They specialize in enhancing care coordination and improving patient outcomes through technology.

Project Objectives

Modernize the CareLink platform with a scalable and secure technology stack.
Improve communication efficiency and collaboration among healthcare professionals.
Enhance platform features to support various healthcare workflows (e.g., priority messaging, alert mode, document management).
Ensure compliance with healthcare regulations, including secure messaging and data privacy.
Provide a seamless user experience across web, iOS, and Android platforms.

Functional Requirements

Doctor-specific chat features (one-on-one & group chats)
Priority messaging with customizable notification levels
Availability status customization
Document management and sharing
Alert mode for urgent messages with acknowledgment tracking
Secure data storage and access control
File attachment & management with EHR integration

Preferred Technologies

React (Web App)

Swift (iOS App)

Kotlin (Android App)

Integrations Required

Electronic Health Record (EHR) systems

Key Non-Functional Requirements

Scalability to support large-scale operations
High performance and responsiveness
Robust security and compliance (HIPAA)
Accessibility across devices (web, iOS, Android)
Maintainability and ease of updates

Expected Business Impact

This project will enable MedConnect Solutions to deliver a modern, secure, and scalable healthcare communication platform, enhancing their competitive advantage. It will improve user satisfaction, drive innovation, and ensure compliance with evolving healthcare regulations, ultimately strengthening their position as a leading provider of healthcare communication solutions. Increased efficiency and reduced maintenance costs are also anticipated.