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Mobile Workforce Management Solution for Asset-Based Businesses

saigontechnology.com

Business services

Logistics

Manufacturing

Challenges

AWC's clients face challenges with inefficient job scheduling, difficulty controlling resources, excessive paperwork, and associated time and cost overruns. The lack of a streamlined mobile solution hinders real-time visibility and responsiveness in field operations.

About the Client

AWC is a company providing workforce management software solutions, focusing on scheduling, resource control, and paperless processes for businesses with field teams and assets.

Objectives

Develop a mobile-first workforce management solution to streamline job scheduling and resource allocation.
Reduce paperwork and improve data accuracy through digital forms and e-signatures.
Decrease operational costs associated with manual processes.
Enhance real-time visibility into field operations and team performance.
Provide a user-friendly application for both team leaders and team members.

Functional Requirements

Job Scheduling and Dispatch
Resource Allocation
Mobile Team Leader App
Mobile Team Member App
Employee Management
Asset Management
E-Signature Capture
Interactive Form Designer
Multitenant Support

Preferred Technologies

.NET MVC Web API

SQL Server

Entity Framework

Bootstrap

React Native

Multi-tenant Architecture

Integrations Required

Firebase (for Realtime Location Tracking)

Non-Functional Requirements

Scalability to support a growing user base.
High performance and responsiveness on mobile devices.
Secure data storage and transmission.
Reliable real-time location tracking.

Expected Business Impact

This project is expected to significantly improve operational efficiency, reduce costs, and enhance customer satisfaction by streamlining workflows, minimizing errors, and providing better visibility into field operations. The reduction in paperwork and improved scheduling will free up employee time and reduce administrative overhead.