The client currently offers a web-based enterprise-grade video conferencing solution but lacks mobile support. This limits their ability to attract a broader audience and deliver seamless, real-time communication on smartphones and tablets. Key issues include ensuring low latency audio/video transmission, enabling incoming call notifications in standby mode, maintaining connection quality under variable internet conditions, and facilitating quick conference join methods such as QR code and NFC scans.
A global provider of enterprise-grade video communication software seeking mobile platform expansion to enhance user engagement and accessibility.
By delivering a reliable, high-quality mobile video conferencing app with advanced features like QR and NFC joining, the client can significantly expand its user base, improve user engagement, and enhance competitive positioning. The new solution is expected to support over 30,000 downloads per platform within the first few months, reduce latency-related disruptions, and maintain seamless communication even in challenging network conditions, thereby elevating overall customer satisfaction and brand loyalty.