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Mobile Field Operations Management System Development
  1. case
  2. Mobile Field Operations Management System Development

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Mobile Field Operations Management System Development

saigontechnology.com
Business services
Logistics
Retail

Challenges

Companies face challenges in managing a dispersed field team, leading to inefficiencies in scheduling, communication, and task completion. Manual processes for field management are time-consuming, prone to errors, and lack real-time visibility into operations. Difficulty in providing timely information to field staff and collecting accurate reports hinder effective decision-making and overall operational performance.

About the Client

Companies managing a mobile workforce requiring efficient scheduling, task management, communication, and reporting capabilities for field operations.

Project Goals

  • Develop a cloud-based mobile application for efficient field operations management.
  • Automate scheduling and task assignments for field teams.
  • Improve real-time communication between office and field staff.
  • Provide comprehensive reporting and analytics on field operations.
  • Offer a scalable and configurable system adaptable to various business needs.
  • Enable seamless integration with existing business systems (e.g., accounting, CRM).

Functional Requirements

  • Mobile-based scheduling and dispatching
  • Real-time task assignment and tracking
  • Two-way messaging and notifications
  • Automated reporting and analytics
  • Data collection and data validation
  • Equipment management
  • Document management
  • User role and permission management
  • Integration with MYOB, ConnectTrak, and other relevant systems

Preferred Technologies

.NET
Angular
MongoDB
AWS S3
Amazon Cloud Services
Jira

Integrations Required

  • MYOB
  • ConnectTrak
  • AWS S3
  • Amazon Cloud Services

Key Non-Functional Requirements

  • Scalability to accommodate growing user base and data volume
  • High availability and reliability
  • Secure data storage and transmission
  • Responsive design for various mobile devices
  • Performance for handling heavy data loads

Expected Business Impact

Implementation of the Mobile Field Operations Management System is expected to result in significant improvements in operational efficiency, reduced manual effort, enhanced communication, better decision-making through real-time data, and improved customer satisfaction. The system will also enable the client to offer a valuable SaaS solution to other companies in need of field operations management capabilities, creating a new revenue stream.

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