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Mobile Banking Platform Enhancement and Digital Transformation

coreblue.com

Financial services

Limited Financial Inclusion and Outdated Infrastructure

Rwanda National Bank (RNB) faces challenges in expanding financial inclusion to its entire population, particularly in rural areas. Their existing digital infrastructure is aging and lacks the scalability required to support a rapidly growing customer base and evolving customer expectations. They require a modernized, robust, and secure mobile banking platform to overcome these limitations and meet the demands of a digital-first economy.

About the Client

The central bank of Rwanda, responsible for regulating the financial sector and promoting financial inclusion.

Key Project Goals

Increase financial inclusion by expanding access to digital banking services to underserved populations.
Enhance customer experience through a user-friendly and feature-rich mobile banking application.
Modernize RNB's digital infrastructure to ensure scalability, security, and performance.
Empower internal teams with the skills and knowledge to manage and maintain the mobile banking platform.
Support RNB's broader digital transformation strategy.

Core Mobile Banking Functionality

Account Balance Inquiry
Fund Transfers (Internal & External)
Bill Payment
Mobile Money Services (Send, Receive, Request)
Loan Application & Management
Transaction History
Biometric Authentication
Customer Support Integration
Push Notifications
User Profile Management

Technology Stack

Flutter (for cross-platform development)

Secure API Integration

Cloud-based Infrastructure (AWS, Azure, or GCP)

Flutter

External System Integrations

Core Banking System
National Payment Gateway
KYC/AML Compliance Systems
Fraud Detection Systems

Performance and Security

High Scalability (to handle increasing transaction volumes)
Robust Security (data encryption, multi-factor authentication)
High Availability (minimal downtime)
Performance Optimization (fast transaction processing)
Compliance with Rwandan Banking Regulations

Improved Financial Access and Efficiency

This project is expected to significantly improve financial access for Rwandans, particularly in rural areas. It will streamline banking operations, reduce costs, and enhance customer satisfaction. The successful implementation of the mobile banking platform will contribute to RNB's broader goals of promoting financial inclusion, economic growth, and digital transformation in Rwanda.