The client is experiencing suboptimal response times, responsiveness issues, and usability challenges within their existing mobile banking application. The underlying codebase has accumulated technical debt, inefficiencies, and vulnerabilities, hindering scalability and maintainability. These issues impact customer satisfaction and the bank's competitive positioning in digital services.
A large multinational bank with a focus on innovative digital banking solutions seeking to enhance mobile app performance and maintainability.
The project is expected to significantly enhance user satisfaction due to faster response times and improved usability, leading to higher app store rankings. It aims to reduce technical debt, increase system scalability, and improve overall application stability, ultimately supporting the client’s digital banking growth and customer retention strategies.