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Mobile Application Revitalization for Global Water Solutions Provider

spyro-soft.com

Utilities

Construction

Environmental Services

Challenges with Existing Mobile Application

The client's initial mobile application launch failed due to poor UX/UI design, technical flaws, and lack of quality assurance, resulting in 1.5/5 user ratings on iOS/Android. This damaged brand reputation and necessitated urgent intervention.

About the Client

World-renowned leader in water management, plumbing, and HVAC solutions for residential, industrial, and commercial sectors

Key Project Goals

Revive application performance and user experience
Achieve minimum 4.5/5 user rating on iOS and 4.3/5 on Android
Restore brand reputation through digital excellence
Implement sustainable development practices for future scalability

Core System Functionalities

User authentication with role-based access
Interactive product catalog with technical specifications
Order tracking and fulfillment status updates
Real-time water quality monitoring integration
Maintenance scheduling and service request system

Technology Stack Requirements

iOS

Android

Test Automation Framework

System Integration Needs

ERP system for inventory/order management
IoT sensors for water quality monitoring
Payment gateway for service transactions
CRM for customer support ticketing

Critical Non-Functional Requirements

99.9% application uptime SLA
Sub-200ms API response times
End-to-end data encryption
Scalable architecture for 1M+ concurrent users

Expected Business Impact

Projected 300% increase in user engagement metrics, with iOS ratings reaching 4.5/5 (750+ reviews) and Android maintaining 4.3/5 post-optimization. Expected to drive 25% growth in digital service adoption within first year while establishing foundation for IoT ecosystem expansion.