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Mobile Application Redesign and Functionality Extension for a Major Sports Association
  1. case
  2. Mobile Application Redesign and Functionality Extension for a Major Sports Association

Mobile Application Redesign and Functionality Extension for a Major Sports Association

cogniteq.com
Sports
Media
Technology

Identifying Challenges in Fan Engagement and Real-Time Content Delivery

The sports organization faced difficulties in providing an engaging, up-to-date digital experience to fans via their current mobile platform. They required a redesign to improve usability, content accessibility, and real-time updates that align with modern standards, thereby increasing fan interaction and loyalty.

About the Client

A large sports organization seeking to enhance fan engagement through a comprehensive, real-time mobile app platform.

Goals for Enhanced User Engagement and Content Delivery

  • Achieve high user adoption and active engagement, targeting hundreds of thousands of downloads and consistent usage.
  • Improve overall user satisfaction through modernized design and intuitive navigation.
  • Enable real-time content updates, including live scoring, news, videos, and social media integration.
  • Enhance fan personalization features, allowing users to follow preferred athletes or teams and receive notifications.
  • Optimize app performance for smooth content playback and data synchronization across devices.

Core Functional Capabilities for a Fan-Centric Sports App

  • Real-time live scoring and tournament results display to keep fans updated during events.
  • Rich multimedia content section including news, photos, and videos, with videos displayed via integrated WebView components for seamless playback.
  • Detailed athlete statistics and performance analytics to provide in-depth insights.
  • Current rankings from multiple categories, updated in real time.
  • Personalized follow features enabling users to select favorite players or teams, with push notifications for updates.
  • Social media integration, including live feeds from official accounts, for real-time engagement.
  • Intuitive navigation with redesigned interfaces for ease of use across iOS and Android platforms.

Technology Stack and Platform Considerations

iOS SDK for iPhone and iPad
Android SDK for Android devices
UIkit framework for interface design
Realm database for local data storage
Crashlytics for crash reporting and diagnostics
Google Analytics SDK for user behavior tracking
Asynchronous HTTP client libraries for network communication

Essential External System Integrations

  • Official data sources for live scoring and match results
  • Social media platforms (e.g., Twitter) for social media feed integration
  • Multimedia hosting services for video and photo content
  • Notification services for real-time user alerts

Performance, Security, and Reliability Standards

  • High scalability to support thousands of concurrent users during live events
  • Minimal latency for real-time updates and content playback
  • Device-agnostic compatibility and consistent experience across iOS and Android
  • Robust security protocols to protect user data and prevent unauthorized access
  • High uptime and reliable crash handling mechanisms to ensure continuous user engagement

Projected Business Benefits and User Engagement Outcomes

The redesigned app is expected to significantly increase fan engagement, with hundreds of thousands of users actively utilizing the platform. Enhanced content delivery, real-time updates, and personalized features are projected to boost user satisfaction and loyalty, driving higher attendance and viewership, and strengthening the organization’s digital presence.

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