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Mobile Application and Payment System Modernization for a Cash & Carry Operator

future-processing.com

Retail

Food & Beverage

Wholesale

Operational Inefficiency and Legacy System Challenges

Trade United UK faced challenges with an outdated payment system and customer application, hindering operational efficiency and limiting customer engagement. The previous project partner provided minimal support, leading to significant delays and requiring extensive rework. A lack of comprehensive documentation and technical debt further compounded these issues.

About the Client

A leading cash and carry operator providing a broad range of products, including grocery, pet food, and household items, to businesses and consumers.

Project Goals

Successfully deploy a modern and reliable payment system.
Enhance the customer application to improve user experience and drive adoption.
Migrate existing data and functionality from the legacy system.
Reduce operational overhead and improve efficiency.
Resolve technical debt and ensure system stability.

System Functionality

Secure payment processing (card, mobile payments).
Customer account management (profile, order history).
Product catalog browsing and search.
Order placement and tracking.
Real-time inventory availability.
Promotional offers and discounts.

Technology Stack

iOS Development

Android Development

Backend System (to be determined)

Database (to be determined)

System Integrations

Existing inventory management system.
Accounting system.
CRM system (potentially).

Non-Functional Requirements

Scalability to handle increasing transaction volume.
High availability and reliability.
Robust security measures to protect customer data.
Performance optimization for fast response times.
Maintainability and ease of future updates.

Expected Business Impact

Successful completion of this project is expected to result in significant time and cost savings (as demonstrated by the 1218 months saved), improved operational efficiency, enhanced customer satisfaction, and increased revenue through improved customer engagement and order processing.