The client faces difficulties in deploying a scalable and secure electric scooter rental platform capable of operating across multiple cities with diverse geofenced zones. Key issues include real-time detection of restricted zones to prevent accidents, delayed payment processing that hampers user experience, and ensuring users meet safety and financial verification requirements. Additionally, there’s a need to prevent misuse and facilitate secure, quick rentals in a competitive micromobility market.
A technology-driven micromobility company seeking to expand its electric scooter rental services across multiple cities, including implementing advanced geofencing, vehicle monitoring, and seamless payment systems.
The development of a robust, scalable mobile platform is expected to increase user adoption significantly, with target engagement of nearly 170,000 users across multiple cities. Improved safety features and faster transaction times will enhance user satisfaction, reduce operational risks, and facilitate market expansion into new urban areas. The platform aims to optimize operational efficiency, minimize accident risks, and support rapid scaling for future geographical growth.