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Cengage faced critical challenges including talent shortages in competitive US engineering markets, difficulties scaling the MindTap platform to handle growing user demand (200,000+ monthly users), performance bottlenecks from data-intensive operations, communication inefficiencies across distributed teams (USA, Ukraine, India), and technical debt causing memory leaks and rendering inefficiencies.
Global education and technology company providing digital learning solutions for universities and learners worldwide
The modernization initiative is projected to enable 3x faster feature delivery cycles, reduce infrastructure costs by 40% through optimized resource utilization, support 500,000+ monthly active users with consistent performance, and establish a blueprint for distributed team collaboration that reduces onboarding time by 60%. This will position MindTap to capture 30% greater market share in the digital education space while maintaining industry-leading pedagogical effectiveness.