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Migration to Drupal 9 with Enhanced UX and Multilingual Content Management System for OHCHR.org
  1. case
  2. Migration to Drupal 9 with Enhanced UX and Multilingual Content Management System for OHCHR.org

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Migration to Drupal 9 with Enhanced UX and Multilingual Content Management System for OHCHR.org

axelerant.com
Non-profit
Government
Information technology

Challenges in Digital Experience and Content Management

The organization faced fragmented digital presence across three websites (OHCHR.org, Human Rights Council Website, Stand Up 4 Human Rights) with poor navigation, decentralized content tagging, and a SharePoint-based CMS lacking multilingual publishing capabilities. The legacy system hindered accessibility for visually impaired users and created inefficiencies in content management across six UN languages.

About the Client

Leading UN entity responsible for promoting and protecting human rights globally, serving as the primary source of human rights information for academics, legal professionals, governments, and NGOs.

Digital Transformation Goals

  • Consolidate three websites into a unified Drupal 9 platform
  • Implement a component-based design system for improved UX
  • Establish decentralized content publishing workflows
  • Enhance multilingual content management across six languages
  • Improve accessibility compliance for visually impaired users

Core System Requirements

  • Centralized content repository for three legacy websites
  • Component-based UI/UX design system
  • Role-based access control for decentralized publishing
  • Automated multilingual content templates
  • Taxonomy-driven content discoverability
  • Responsive design for mobile and desktop

Technology Stack

Drupal 9
PHP
MySQL
React.js
REST APIs

System Integrations

  • UN Human Rights documents database
  • Official Document System (ODS) API
  • United Nations International Computing Center (ICC) hosting infrastructure

Non-Functional Requirements

  • WCAG 2.1 AA accessibility compliance
  • High-availability hosting with 99.9% uptime SLA
  • Role-based content versioning and audit trails
  • Cross-browser compatibility (Chrome, Firefox, Safari)
  • Performance optimization for low-bandwidth regions

Expected Business Impact

The new platform will establish OHCHR.org as a unified digital authority for human rights information, reducing content management overhead by 60% while improving user engagement through intuitive navigation and multilingual accessibility. The decentralized CMS will enable 15 member nations to publish content independently, with enhanced security and compliance maintaining the integrity of critical human rights documentation.

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