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Low-Code SaaS Platform for Insurance Claims and Underwriting Automation

djangostars.com

Insurance

Financial Services

Current Challenges in Insurance Process Automation

Insurance companies face significant inefficiencies in manual claims processing and underwriting workflows, leading to high operational costs, delayed customer service, and limited customization capabilities. Existing solutions lack flexibility, require extensive technical expertise, and fail to provide seamless integration with third-party systems.

About the Client

A fast-growing insurtech startup focused on delivering low-code automation solutions for insurance workflows

Strategic Project Goals

Develop a scalable low-code platform for rapid insurance workflow automation
Create industry-specific templates for claims and underwriting processes
Implement seamless third-party integration capabilities
Establish a modular architecture for future scalability
Reduce implementation time and operational costs for insurance providers

Core System Capabilities

Drag-and-drop workflow builder with pre-built insurance components
Automated customer data import and validation
Interactive map pinning for property claims
Custom insurance calculators for risk assessment
Template library for common insurance scenarios
Third-party API integration marketplace
Real-time collaboration tools for underwriters
Compliance management and audit trail system

Technology Stack Requirements

Django framework for backend development

React.js for frontend components

AWS cloud infrastructure

PostgreSQL database

Docker containerization

Kubernetes orchestration

Critical System Integrations

Third-party analytics platforms (e.g., Tableau, Power BI)
Data providers (e.g., LexisNexis, Experian)
Electronic signature services (e.g., DocuSign, Adobe Sign)
Payment gateways
Legacy insurance systems (mainframe, legacy databases)

Operational Requirements

Horizontal scalability to support 10,000+ concurrent users
99.99% system availability SLA
Role-based access control with HIPAA/GDPR compliance
Response time under 2 seconds for 95% of API calls
Automated disaster recovery with 15-minute RTO

Expected Business Outcomes

The platform will reduce insurance process implementation time by 70%, decrease operational costs by 40-60%, and enable insurance providers to launch new products 3x faster. By offering customizable templates and seamless integrations, the solution will position the client as a market leader in insurance automation, supporting rapid customer acquisition and long-term platform scalability.