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Knowledge Management Platform Development

perpetualny.com

Information technology

Challenges with Knowledge Dissemination and Access

The client experienced challenges in effectively managing, organizing, and disseminating knowledge within the organization. Existing systems or processes were likely inadequate, leading to difficulties in finding relevant information, hindering collaboration, and potentially impacting productivity and decision-making.

About the Client

Perpetual is a technology company focused on developing and delivering software solutions, potentially including knowledge management platforms.

Project Goals

Develop a centralized knowledge management platform.
Improve knowledge sharing and accessibility across the organization.
Enhance employee productivity through efficient knowledge retrieval.
Establish a system for capturing and organizing institutional knowledge.
Improve search functionality for knowledge assets.

System Functionality

User-friendly content creation and editing tools.
Robust search functionality with advanced filtering and ranking.
Multi-level content structuring (low, medium, high fidelity).
Version control and history tracking.
User access control and permissions management.
Content tagging and categorization.
Integration with existing tools (e.g., Notion, Figma, GSheets).
Knowledge base article management

Technology Stack

Notion (for potential data structure inspiration)

Figma (for UI/UX design reference)

GSheets (for data management reference)

Integration Needs

Potential integration with existing internal systems (to be determined during requirements gathering).
Possible integration with communication platforms (e.g., Slack, Microsoft Teams).

Non-Functional Requirements

Scalability to accommodate future growth.
High performance and responsiveness.
Robust security measures to protect sensitive information.
Accessibility for all users.

Expected Business Value

This knowledge management platform is expected to significantly improve operational efficiency, reduce knowledge silos, foster collaboration, and empower employees with the information they need to make informed decisions. It will also contribute to improved onboarding processes and knowledge retention within the organization.