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The company faces increasing overhead in loan processing due to manual tasks and fragmented communication. Lack of a centralized system hinders efficient collaboration between employees, affiliates, clients, and vendors, leading to delays and increased management burden.
A full-service mortgage firm providing loan processing services in Pennsylvania experiencing rapid growth and increased operational overhead.
By streamlining loan processes, automating tasks, and improving communication, this project is expected to reduce operational costs, increase loan closing rates, enhance employee satisfaction, and improve overall client satisfaction. It will also free up staff to focus on higher-value activities.