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Intranet Process Automation and Modernization Project
  1. case
  2. Intranet Process Automation and Modernization Project

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Intranet Process Automation and Modernization Project

future-processing.com
Logistics
Business services

Business Challenge

Steer Transport's existing intranet system is outdated and inefficient, leading to excessive manual paperwork, time-consuming administrative tasks, and difficulty managing essential processes like business card orders, couriers, cleaning requests, accident reporting, and print reprographics. This impacts employee productivity and hinders efficient resource management.

About the Client

Leading independent transport consultancy providing specialist skills development and solutions across cities, infrastructure, and transport sectors globally.

Project Goals

  • Automate key administrative processes to reduce manual workload.
  • Reduce paperwork and improve operational efficiency.
  • Enhance cost monitoring and reporting for services like print, couriers, and business cards.
  • Improve compliance management, particularly concerning Health and Safety.
  • Modernize intranet functionality and prepare for a future migration to SharePoint Online.

Functional Requirements

  • Automated business card and courier ordering.
  • Cleaning request management and tracking.
  • Accident reporting and management.
  • Print and reprographic request submission and tracking.
  • Cost monitoring dashboards for print, couriers, and business cards.
  • Reporting on supplier information (cleaning, maintenance).

Technology Stack

Microsoft Office 365
SharePoint Online

Integration Requirements

  • Potential integration with existing Steer Transport systems (e.g., HR, Finance) for data synchronization.

Non-Functional Requirements

  • Scalability to accommodate future growth.
  • High availability and reliability.
  • Robust security measures to protect sensitive data.
  • User-friendly interface for ease of adoption.

Expected Business Impact

Automation of administrative tasks is expected to free up employee time, reduce operational costs associated with manual processes, improve data accuracy, enhance compliance, and lay the groundwork for a more efficient and modern intranet experience. The project will also provide valuable data insights into spending on key services.

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