Intranet Modernization with Enhanced Accessibility and User Engagement Capabilities

The organization faces difficulties with outdated intranet systems that hinder quick access to critical policies, applications, and protocols, impacting operational efficiency. Additionally, there is a need to boost recognition and engagement among frontline workers and provide seamless integration with HR benefit tools, leading to inefficiencies and employee dissatisfaction.

A mid-to-large healthcare organization aiming to overhaul its internal digital platform to improve access to policies, applications, and protocols while supporting frontline staff with recognition and HR tools.

• Redesign internal intranet to facilitate rapid retrieval of policies, applications, and protocols.
• Implement tools to recognize and support frontline staff, enhancing employee engagement.
• Develop a scalable platform supporting integration with HR benefit systems and third-party tools.
• Improve user experience through responsive design and user-centric templates.
• Ensure secure, compliant access to sensitive organizational information.

• Customizable templates supporting quick deployment of internal pages.
• Advanced search functionality for policies, applications, and protocols.
• Recognition modules to acknowledge frontline staff contributions.
• Login and access controls ensuring secure authorization.
• Integration capabilities with HR benefits and feedback systems.
• Responsive design optimized for desktop and mobile devices.
• Analytics and feedback collection features to monitor usage and improve engagement.

• HR benefits and employee recognition systems
• Feedback and survey tools
• Analytics and user behavior tracking systems
• Content management and document storage platforms

• High scalability to accommodate future user growth
• Fast load times with minimum of 2 seconds for core pages
• Secure access with encrypted data transfer and compliance with data protection standards
• Availability of 99.9% uptime for critical intranet functions
• Cross-device compatibility with responsive design

The replatformed intranet aims to significantly improve access speed for policies and applications, with targeted reductions in retrieval times. Enhanced recognition and engagement tools are expected to foster a more motivated workforce, particularly frontline employees. The platform’s scalable and integrated design will streamline operations, leading to increased efficiency, higher employee satisfaction, and better organizational communication.