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Internal Package Tracking Mobile Application for Enhanced Logistics Management
  1. case
  2. Internal Package Tracking Mobile Application for Enhanced Logistics Management

Internal Package Tracking Mobile Application for Enhanced Logistics Management

cogniteq.com
Logistics
Supply Chain

Logistics Company Facing Challenges with Parcel Tracking Efficiency

The company manages an increasing number of parcel shipments, leading to inefficiencies in parcel handling, tracking inaccuracies, and delayed delivery estimations. Existing manual or semi-automated processes hinder real-time visibility and operations optimization for internal staff.

About the Client

A mid-to-large-sized logistics company with a high volume of parcel dispatches seeking to optimize internal package management processes.

Goals for Streamlining Internal Package Handling and Tracking

  • Develop a reliable and user-friendly mobile app for internal staff to track and manage parcels efficiently.
  • Implement barcode and QR code scanning capabilities to retrieve comprehensive parcel data.
  • Enable real-time synchronization with the company's central database to ensure accurate tracking information.
  • Support simultaneous tracking of multiple parcels to improve operational throughput.
  • Integrate delivery scheduling and calendar synchronization to facilitate better delivery planning and estimation.

Core Functional Features for Internal Parcel Management System

  • Barcode and QR code scanning functionality for quick and accurate parcel identification.
  • Automatic retrieval and display of parcel status, including type, departure and destination locations, and timestamps.
  • Real-time synchronization with the company's backend database for accurate and up-to-date parcel data.
  • Display of current parcel location, delivery time estimates, and status updates.
  • Support for managing and tracking multiple parcels simultaneously within a single session.
  • Calendar integration to assist staff in scheduling and predicting parcel deliveries.

Technology Stack and Architectural Preferences

Swift for iOS development
CoreData for local data management
Alamofire for network communication
QR code and barcode scanning SDK

Integration Points with External and Internal Systems

  • Backend database API for parcel data synchronization
  • Internal scheduling and calendar systems
  • Barcode/QR code generation and scanning modules

Performance, Security, and Availability Specifications

  • App must support simultaneous tracking of dozens of parcels without performance degradation.
  • Secure data transmission protocols to protect sensitive parcel information.
  • High reliability and minimal downtime to ensure continuous operational support.
  • User-friendly interface optimized for quick scanning and data access.

Expected Business Improvements and Operational Benefits

The implementation of the internal parcel tracking app is anticipated to significantly optimize parcel processing workflows, improve accuracy in package status reporting, reduce manual handling errors, and streamline delivery scheduling. These enhancements aim to increase overall operational efficiency, decrease parcel handling time, and provide real-time visibility into shipments, thereby supporting faster decision-making and improved service quality.

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