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Interactive Promotion Website for a Retail Company’s Market Entry Strategy
  1. case
  2. Interactive Promotion Website for a Retail Company’s Market Entry Strategy

Interactive Promotion Website for a Retail Company’s Market Entry Strategy

instinctools.com
Retail
Advertising & marketing
Consumer products & services

Identifying Challenges in Launching a Promotional Campaign via Digital Platforms

The client needs a dedicated promotional website to support a campaign aimed at increasing customer engagement and awareness for a new market entry. The website should facilitate information dissemination about the promotional event, enable customer support interactions, showcase prizes, and highlight upcoming events, all while supporting seamless content management and user interaction.

About the Client

A mid-sized retail organization launching a promotional campaign to attract new customers and enhance brand visibility in a new market segment.

Goals for Developing an Effective Promotional Digital Platform

  • Create an engaging promotional website integrated with a Content Management System to allow easy updates of news, event details, and FAQs.
  • Develop features enabling users to view event rules, prizes, and past or upcoming activities.
  • Implement functionality for users to subscribe to news updates and exclusive offers.
  • Provide a countdown timer for upcoming promotional events to generate excitement.
  • Enable users to ask questions and access Frequently Asked Questions (FAQs).
  • Display a dynamically updated list of winners with administrative editing capabilities.
  • Support multi-format content such as HTML pages, videos, images, and downloadable PDFs.

Core Functionalities and Features of the Promotional Website

  • Admin panel for editing and managing news, FAQs, and winners list.
  • Display all event information, including rules and prizes.
  • Countdown timer for upcoming promotional events.
  • Subscription feature for news and exclusive offers.
  • Question submission form for user inquiries to technical support.
  • Section for viewing most frequently asked questions.
  • Gallery or listing of prizes with details.
  • Responsive design for seamless user experience across devices.

Recommended Technologies for Development and Integration

WordPress CMS for content management
PHP for backend development
JavaScript and AJAX for dynamic interactivity
HTML5 and CSS3 for frontend presentation

Essential System Integrations

  • Admin panel for managing winners list
  • Newsletter or subscription management system
  • Question and FAQ modules
  • Countdown timer component

Critical Non-Functional System Requirements

  • Website must be responsive and user-friendly across all devices.
  • Page load time should be under 3 seconds for optimal user experience.
  • Secure management of user data, especially subscription and query submissions.
  • Scalability to handle increasing traffic during campaign peaks.
  • Content updates should be manageable by non-technical admin users.

Expected Business Outcomes and Benefits of the Promotional Website

The implementation of the promotional website is projected to enhance customer engagement by providing comprehensive event information, leading to a targeted increase in new customer acquisition estimated at around 13%. Additionally, the platform will improve brand visibility, streamline user inquiries, and enable efficient content updates, ultimately supporting the client's strategic market entry objectives.

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