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Interactive Kiosk System for Secure Medical Results Retrieval

teacode.io

Medical

Information technology

Challenges in Medical Results Distribution

Patients faced long queues at clinics to collect lab results, while digital solutions excluded non-tech-savvy users. Sensitive medical data required secure handling during physical retrieval processes.

About the Client

Network of medical laboratories specializing in comprehensive diagnostic services

Goals for the Interactive Kiosk Solution

Eliminate physical waiting lines through self-service kiosks
Provide accessible results retrieval for all age groups
Ensure secure handling of sensitive medical information
Reduce administrative burden on clinic staff

Core System Functionalities

Barcode scanning for instant result verification
Secure printout generation with privacy reminders
Real-time result status checking
Automated workflow for incomplete results
User guidance through intuitive interface

Legacy System Compatibility Requirements

Python (for legacy Firebird database integration)

Windows 11 embedded OS

Firebird database

Linux server infrastructure

Hardware & System Integrations

Barcode scanner interface
Non-wireless printer integration
Clinic appointment system API
On-premises security protocols

Critical System Requirements

HIPAA-compliant data handling
High-availability hardware configuration
Sub-5 second response time for critical operations
Tamper-resistant physical interface

Expected Operational Improvements

Projected 20-30% reduction in clinic foot traffic within first quarter, with 40% decrease in reception desk inquiries related to result collection. System designed to handle 500+ daily transactions per location while maintaining <1% data error rate.