Integrated Workflow and Data Management System for Retirement Advisory and Fiduciary Services

The client faces difficulties in coordinating multiple legacy systems that handle large volumes of financial and client data. Incompatibility between systems hampers efficient workflow, data collection, and secure information management. Additionally, the client requires a fast, secure, and scalable platform capable of supporting hierarchical access and multi-tenant environments, all while adhering to strict security standards.

A mid-sized financial advisory firm specializing in retirement plans and fiduciary services for small and midsized companies, seeking to streamline their data management and workflow processes.

• Create an integrated platform consolidating client data, documents, and workflow management into a single, accessible system.
• Enable secure onboarding of new clients and employees with hierarchical access controls.
• Develop a module for creating, completing, and sharing questionnaires with clients, serving as a key sales tool.
• Implement a document vault for storing all participant and client documents in a structured manner.
• Ensure compliance with security standards similar to OWASP Top 10 and WCAG 2.0 guidelines.
• Utilize cloud infrastructure to enhance data accessibility and scalability.
• Facilitate efficient PDF generation of survey results with customizable branding and styles.
• Implement multi-tenancy architecture to support multiple clients with isolated data environments.
• Support rapid deployment within a tight timeline, leveraging modern technologies for quick initial releases.

• Secure document vault with hierarchical folder structure for participant and client documentation.
• Client onboarding interface with easy access to records and data management tools.
• Workflow automation for task scheduling and process management per client.
• Questionnaire builder with options for custom and pre-made surveys, with survey results exporting as PDFs or email notifications.
• PDF generation environment that creates styled, branded documentation reflecting survey outcomes.
• Analytics dashboard for interpreting questionnaire data and generating actionable insights.
• Multi-tenant architecture with database segregation per client, ensuring data security and privacy.
• Integration with cloud storage solutions to facilitate large data volume storage and accessibility.

• Cloud storage services for document management
• Email services for sharing questionnaire results
• Existing client databases or directories for onboarding workflows
• Security compliance frameworks (OWASP, WCAG 2.0)

• System must support processing large data volumes efficiently within acceptable response times.
• Implementation of security standards aligned with OWASP Top 10 and WCAG 2.0.
• High availability and scalable architecture to accommodate growth and peak loads.
• Multi-tenant environment ensuring data isolation and privacy.
• Fast deployment capability, ideally within 4 months based on initial rapid release needs.
• User-friendly, mobile-responsive interface to facilitate ease of use.

The new centralized system is expected to enhance workflow efficiency by consolidating data and automating processes, resulting in faster onboarding, improved data security, and better client engagement. The questionnaire module will serve as an effective sales tool, helping to attract new clients and gather valuable client data. Overall, these improvements aim to increase sales, expand the customer base, and position the client as a more technologically advanced service provider.