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Integrated Mobile Solution for Hospital Water Infrastructure Management
  1. case
  2. Integrated Mobile Solution for Hospital Water Infrastructure Management

Integrated Mobile Solution for Hospital Water Infrastructure Management

tepia.co
Medical
Business services

Identifying Challenges in Hospital Water Infrastructure Monitoring and Management

The client currently manages a water infrastructure tracking system lacking comprehensive control over app code and system integrations. As their operational demands grow, their existing applications are insufficient for future scalability, user experience, and integration needs, leading to increased maintenance costs and operational inefficiencies.

About the Client

A mid-sized healthcare facility management company specializing in water conservation and fixture maintenance for hospitals, aiming to enhance asset tracking and operational efficiency.

Key Goals for Enhancing Hospital Water Infrastructure Management System

  • Consolidate multiple existing apps into a unified, seamless platform to improve user experience and operational coherence.
  • Enable hospital clients and internal staff to access tailored functionalities with role-based permissions, ensuring secure and purpose-focused interactions.
  • Achieve ownership and control over the entire application codebase and associated systems to facilitate future customization and scalability.
  • Reduce ongoing maintenance and support costs through streamlined architecture and easier system management.
  • Develop an extensible platform capable of integrating with future applications and systems to support long-term growth.

Core Functional Specifications for the Hospital Water Management Platform

  • Consolidation of multiple existing apps into a single, intuitive interface
  • Role-based access control with differentiated permissions for admins, technicians, and clients
  • Mobile support on Android and iOS platforms for field agents
  • Data capture features for servicing water fixtures, including status updates and maintenance logs
  • Automated report generation for clients and internal teams
  • Progress tracking dashboard for headquarters to monitor operational efficiency
  • System for managing and updating user permissions dynamically
  • Technical documentation to facilitate system maintenance and future development

Technology Stack and Architectural Preferences

Mobile development on Android and iOS platforms
Cloud-based backend infrastructure
Role-based access control systems
APIs for system integration

Necessary External System and Data Integrations

  • Hospital information systems for data synchronization
  • Reporting tools for automated report generation
  • User authentication systems

Essential Non-Functional System Requirements

  • Scalability to handle multiple hospitals and increasing user base
  • System performance ensuring quick response times in app and reporting functions
  • High security standards to protect sensitive health and operational data
  • System availability with 99.9% uptime to support critical hospital operations
  • Ease of maintenance, with comprehensive technical documentation

Projected Business Impact and Benefits of the New System

Implementation of an integrated, owner-controlled mobile platform is expected to significantly reduce operational costs through consolidation, improve user experience with role-focused interfaces, and enhance data accuracy and reporting accuracy. The platform aims to streamline hospital water fixture servicing, provide real-time tracking, and support scalable growth, leading to long-term operational efficiency and cost savings.

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