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Integrated Medical Record Management System for Healthcare Providers
  1. case
  2. Integrated Medical Record Management System for Healthcare Providers

Integrated Medical Record Management System for Healthcare Providers

mitrix.io
Medical

Identified Challenges in Healthcare Data and Workflow Management

Healthcare providers currently face difficulties in maintaining well-organized patient records, tracking patient histories, monitoring treatment progress, ensuring regulatory compliance, safeguarding patient confidentiality, and enabling efficient resource and inventory management across multiple facilities. These issues hinder informed decision-making and operational efficiency.

About the Client

A large healthcare organization seeking a comprehensive electronic medical records and operational management system to enhance data accuracy, streamline workflows, and ensure regulatory compliance.

Goals for Enhancing Healthcare Data and Operational Efficiency

  • Develop a centralized, secure, and compliant electronic medical records system capable of real-time data access across multiple locations and devices.
  • Integrate with leading EMR standards and formats (such as HL7 XML) to facilitate seamless data exchange and improve data accuracy.
  • Implement features for tracking patient visits, generating detailed reports on device utilization, and managing hospital resources efficiently.
  • Enable rapid verification of insurance coverage and treatment eligibility to improve patient experience and streamline administrative workflows.
  • Create a flexible, customizable EMR system supporting custom orders, rules, validations, and signatures, tailored to specific organizational needs.
  • Support efficient prescription workflows with real-time eligibility checks, secure documentation, and compliance with healthcare standards.
  • Ensure robust integration with core healthcare and administrative systems such as ERP, accounting, and billing platforms.

Core Functional Capabilities for Healthcare Data and Workflow Management

  • Electronic Medical Records (EMR) integration supporting standard formats for seamless data flow.
  • HL7 XML format support enabling interoperability with existing healthcare systems.
  • Visit and report management to track patient encounters, device utilization, and resource allocation.
  • Insurance verification module integrated with third-party systems to assess coverage and eligibility swiftly.
  • Medical device catalog with detailed specifications and customization options for precise matching.
  • Custom EMR with adjustable rules for ordering, validation, and process automation.
  • Prescription management workflow including real-time eligibility checks, secure signature capture, and regulatory compliance.
  • Resource forecasting tools for staff utilization and operational planning.

Preferred Technologies and Architectural Approach

Web application built with Angular for front-end user interface.
Backend services utilizing Azure Functions and Azure App Services.
Data storage utilizing CosmosDB, Azure Blob Storage, and MS SQL Azure Managed Instance.
Entity Framework for data access and management.
Use of secure messaging infrastructure via Azure Service Bus.
Client interface in WinForms for legacy support if applicable.

Essential External System Integrations

  • EMR systems supporting HL7 XML standards for seamless data exchange.
  • Third-party billing and insurance systems such as Waystar or equivalents.
  • ERP and accounting platforms including Sage, Microsoft Dynamics GP, QuickBooks, Infor Lawson.
  • Medical device information systems for cataloging and specification management.

Key Non-Functional System Requirements

  • System performance capable of processing and exchanging healthcare data in real-time with high accuracy.
  • Scalability to support multiple healthcare facilities and increasing data volume.
  • Robust security and HIPAA compliance to safeguard patient PHI and sensitive data.
  • High system availability with 99.9% uptime SLA.
  • Data integrity and audit trail capabilities for regulatory compliance.

Projected Benefits and Business Impact of the Healthcare System

The implementation of this integrated medical record management system is expected to significantly improve operational efficiency, with up to a 64% faster patient visit processing time, a 93% of orders completed within 6 hours, and a reduction of equipment spending costs by up to 25%. Furthermore, real-time data insights will enable strategic decision-making, optimize staffing and resource allocation, and enhance patient service quality, thereby increasing overall provider productivity and profitability.

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