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Integrated Healthcare Record Management and Workflow Optimization Platform
  1. case
  2. Integrated Healthcare Record Management and Workflow Optimization Platform

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Integrated Healthcare Record Management and Workflow Optimization Platform

mitrix.io
Medical
Information technology
Business services

Challenges in Medical Record Management and Workflow Efficiency

The client required a centralized system to track patient histories, monitor treatment progress, and ensure regulatory compliance while managing fragmented data across multiple healthcare entities. Existing processes suffered from poor interoperability between EMR systems, manual insurance verification delays, inefficient resource allocation, and security vulnerabilities in data handling.

About the Client

Large healthcare provider specializing in patient data management and medical equipment distribution

Goals for Healthcare Management Solution

  • Implement seamless EMR integration across healthcare facilities
  • Ensure HIPAA-compliant data security and patient confidentiality
  • Automate insurance eligibility verification processes
  • Optimize medical device inventory and resource management
  • Reduce order processing time by 50% through workflow automation
  • Achieve 25% cost reduction in equipment spending via analytics

Core System Functionalities

  • Multi-system EMR integration with HL7/FHIR support
  • Real-time insurance eligibility verification (Waystar integration)
  • Medical device catalog with customization capabilities
  • Customizable rule engine for treatment protocols and insurance workflows
  • HIPAA-compliant patient visit tracking and reporting
  • Automated prescription generation with PHI protection
  • Resource utilization forecasting dashboard

Technology Stack Requirements

Azure cloud services (Functions, Blob Storage, CosmosDB)
Angular frontend framework
Entity Framework for data access
WinForm application components
Microsoft SQL Server with Managed Instance
Service Bus for event-driven architecture

Critical System Integrations

  • Niko Homeworks EMR
  • PointClickCare
  • Homecare Homebase
  • Waystar (insurance verification)
  • Sage ERP
  • Microsoft Dynamics GP
  • QuickBooks
  • Infor Lawson

Operational Requirements

  • HIPAA and GDPR compliance
  • 99.95% system uptime SLA
  • Sub-200ms API response times for critical operations
  • Horizontal scalability for 10M+ patient records
  • Role-based access control (RBAC) with MFA
  • Real-time data synchronization across distributed systems

Expected Business Impact of the Solution

Implementation will enable 64% faster order processing, 2x settlement velocity, and 93% on-time delivery rates through real-time analytics and workflow automation. The system will reduce equipment spending by 25% via predictive analytics while maintaining regulatory compliance and improving patient care coordination across integrated healthcare networks.

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