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Implementation of Integrated ERP System for Global Operations Optimization

firstlinesoftware.com

Business services

Information technology

Manufacturing

Challenges with Disconnected Systems and Manual Processes

The organization faces operational inefficiencies due to data silos, lack of real-time visibility across departments, manual workflows, cross-border data exchange difficulties, and decentralized document management in cloud storage. These issues hinder timely decision-making and operational transparency.

About the Client

A multinational enterprise with 400+ employees across eight countries requiring centralized business process integration

Goals for ERP Implementation

Centralize business operations across geographically distributed departments
Automate manual workflows and eliminate data silos
Establish real-time visibility into financial and operational metrics
Integrate core functions (HR, sales, accounting, procurement, project management)
Migrate legacy data with integrity and consistency
Provide role-based training for system adoption
Enable future scalability for additional modules

Core System Functionalities

HR management with employee records and recruitment tracking
Sales order management with invoicing integration
Multi-currency accounting system
Procurement and inventory management with real-time stock visibility
Project management with time tracking and resource allocation
Document management with e-signature support
Real-time business intelligence dashboards
Multi-language and multi-currency support

Technology Stack

Odoo (OpenERP)

Cloud-native architecture

System Integrations

Trello
Asana
Jira
Slack
Google Drive

Non-Functional Requirements

Horizontal scalability for 200% user growth
99.9% system uptime SLA
Role-based access control with GDPR compliance
API-first design for future integrations
Cross-platform accessibility (desktop/mobile)

Expected Business Impact

The ERP implementation will reduce operational costs by 30% through automation, improve decision-making accuracy with real-time analytics, enhance cross-border collaboration efficiency by 40%, and provide a foundation for scaling operations to new markets while maintaining compliance with local regulations.