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The client experiences significant financial losses due to sophisticated fraud schemes exploiting transaction processing times, manual refund requests, and undetected suspicious behavioral patterns. Operational inefficiencies from manual processes and lack of data-driven decision-making capabilities further impact profitability and customer experience.
A US-based neobank specializing in digital financial solutions for millennials with integrated wealth management and rewards programs
Implementation will result in 40% reduction in fraud losses per quarter, 5% quarterly increase in user adoption through enhanced service offerings, and significant operational efficiency gains via automated workflows. The BI platform will enable data-driven decision-making with real-time visibility into financial risks and customer behavior patterns.