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Hybrid Mobile App Development for Ticket Distribution Platform Expansion
  1. case
  2. Hybrid Mobile App Development for Ticket Distribution Platform Expansion

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Hybrid Mobile App Development for Ticket Distribution Platform Expansion

geniusee.com
Consumer products & services
Events
Entertainment

Business Challenges

Need to integrate acquired platform (Festicket) with existing systems while maintaining seamless user experience. Complex requirements for cross-platform functionality, real-time ticket inventory management, and personalized event discovery. Challenges in aligning offshore development with in-house team workflows across time zones.

About the Client

A leading ticket distribution platform enabling event organizers and consumers to buy, sell, resell, and manage event tickets across Europe and the US

Key Goals

  • Develop hybrid mobile app with cross-platform compatibility
  • Implement advanced ticket management features
  • Enhance post-purchase user engagement
  • Optimize onsite festival operations support
  • Ensure seamless integration with existing web infrastructure

Core System Requirements

  • Real-time ticket buying/selling/reselling marketplace
  • Offline ticket access for festival attendees
  • Artist following and concert notification system
  • Ticket request functionality with priority access
  • Multi-currency/region support with dynamic pricing
  • Integrated event calendar with personalized recommendations

Technology Stack

React Native
JavaScript
Kotlin
Swift
Storybook
Detox
Jest

System Integrations

  • Payment gateways (Stripe/Adyen)
  • Third-party event APIs
  • Sentry error monitoring
  • Jira project management
  • AWS cloud infrastructure

Quality Attributes

  • High scalability for event traffic spikes
  • Sub-200ms response times for ticket transactions
  • 99.99% system availability during peak events
  • GDPR-compliant data handling
  • Cross-platform UI consistency

Expected Business Outcomes

Projected 40% increase in user retention through enhanced personalization features, 25% reduction in ticket distribution costs for organizers, and 300% growth in cross-platform user base within EU/US markets. Expected to capture 15% additional market share in festival ticketing segment within 18 months.

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