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High-Performance E-commerce Platform Enhancement & Scalability Project
  1. case
  2. High-Performance E-commerce Platform Enhancement & Scalability Project

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High-Performance E-commerce Platform Enhancement & Scalability Project

digiteum.com
eCommerce

Challenges with Current High-Load Web System

Printique's current high-load web system, serving millions of customers, experiences performance bottlenecks, especially during peak seasons. Key challenges include managing hundreds of gigabytes of image data daily, processing terabytes monthly, handling traffic fluctuations, ensuring a seamless user experience across diverse skill levels, and maintaining a scalable architecture to support evolving business needs and integrations.

About the Client

Printique is a leading photo printing lab and online service provider, a brand of Adorama Camera, offering a wide range of photo products and services to consumers and professional photographers.

Project Goals

  • Enhance the scalability and performance of the Printique e-commerce platform to handle peak traffic and data volumes.
  • Improve the overall user experience, particularly for complex product customization (photo books, wall decor).
  • Streamline backend workflows and ETL pipelines for efficient data processing and analytics.
  • Ensure seamless integration with third-party services and platforms.
  • Modernize the technology stack to support future growth and innovation.

Core System Functionality

  • High-performance product configuration tools (photobooks, wall decor) with intuitive user interfaces.
  • Robust order management system with efficient processing and tracking.
  • Scalable backend infrastructure to handle large data volumes and traffic spikes.
  • Comprehensive ETL pipelines for data aggregation and analysis.
  • Integration with CRM, marketing automation, and payment processing platforms.
  • Enhanced reporting and analytics dashboards for business insights.

Technology Preferences

Cloud-based infrastructure (AWS, Azure, or GCP)
Microservices architecture
Elasticsearch for data analytics and search
ELK stack for log management and monitoring
Modern JavaScript frameworks (React, Angular, or Vue.js)
API-first approach

External System Integrations

  • Salesforce CRM
  • Tableau for data visualization
  • Klaviyo/Evergage for marketing automation
  • Payment gateways (Stripe, PayPal)
  • Cloud storage (Amazon S3, Google Cloud Storage)
  • Google Vision API for image recognition

Non-Functional Requirements

  • High Scalability: Ability to handle significant increases in traffic and data volume.
  • Performance: Fast response times and efficient resource utilization.
  • Security: Robust security measures to protect customer data and prevent unauthorized access.
  • Reliability: High availability and fault tolerance.
  • Maintainability: Easy to maintain and update the system.

Expected Business Impact

This project is expected to significantly improve Printique's operational efficiency, enhance customer satisfaction, increase conversion rates, and enable future growth by providing a scalable, performant, and modern e-commerce platform. Improved data analytics will also facilitate data-driven decision-making across the organization.

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