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Global SaaS Platform UX/UI Modernization and Feature Expansion
  1. case
  2. Global SaaS Platform UX/UI Modernization and Feature Expansion

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Global SaaS Platform UX/UI Modernization and Feature Expansion

digiteum.com
Human Resources
Information technology

Challenges in SaaS Platform UX/UI Design and Integration

Existing platforms suffered from fragmented user journeys, inconsistent interface design, and complex service structures requiring comprehensive redesign. Need for region-specific compliance modules, white-label customization capabilities, and differentiated interfaces for multiple user personas while maintaining brand coherence across subbrands.

About the Client

Global HR and payroll service provider offering SaaS solutions for workforce management and talent acquisition

Platform Modernization and Strategic Enhancement Goals

  • Redesign legacy HR Blizz and Mesaar platforms with cohesive UX/UI architecture
  • Develop modular components for payroll automation and talent sourcing
  • Implement region-specific compliance frameworks
  • Create white-label customization tools for enterprise clients
  • Establish unified design language across multiple subbrands

Core System Capabilities and Feature Set

  • Cross-platform onboarding module with configurable workflows
  • Interactive organizational chart builder (drag-and-drop interface)
  • Dynamic application progress tracking for job seekers
  • Multi-tenant admin console with role-based access control
  • White-label branding customization portal
  • Regional compliance configuration engine

Technology Stack Preferences

React.js/Node.js for front-end components
Cloud-native microservices architecture
Responsive design framework
Design system management tools (Figma/Zeplin)
CI/CD pipeline for continuous delivery

System Integration Requirements

  • Global payroll processing APIs
  • Third-party job board connectors
  • Enterprise identity management systems
  • Regional labor law compliance databases
  • Analytics and reporting dashboards

Operational and Performance Criteria

  • Support for 10,000+ concurrent enterprise users
  • 99.9% system availability SLA
  • Multi-language and RTL support
  • GDPR and regional data protection compliance
  • Sub-200ms response time for critical transactions

Anticipated Business Transformation Outcomes

Enables 40% faster onboarding process through configurable workflows, reduces client customization costs by 60% via white-label tools, and improves user adoption rates through intuitive regionalized interfaces. Centralized compliance framework ensures regulatory adherence across 150+ jurisdictions while maintaining unified brand experience.

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