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Healthcare Clinic Website Redesign and Content Management System Implementation

teacode.io

Medical

User Experience and Content Management Challenges

Medicor's existing website suffered from poor navigation, difficulty finding services and locations, lack of detailed information, and outdated content. This resulted in ineffective website visits and increased administrative burden due to repetitive inquiries.

About the Client

A healthcare clinic providing medical examinations and services in Poland.

Project Goals

Redesign the website to provide a modern, user-friendly, and informative experience.
Improve website navigation and information architecture.
Implement a Content Management System (CMS) for easy and regular content updates in Polish.
Increase patient preparedness for medical examinations.
Reduce ineffective website visits.
Reduce repetitive inquiries received by the clinic's reception.
Improve SEO performance and organic search visibility.

Functional Requirements

Intuitive navigation with clear menu and breadcrumbs.
Search functionality.
Location map integration.
Patient zone with downloadable documents and e-prescriptions.
Contact form.
Content Management System (CMS) in Polish.
Phone number prominently displayed.
Responsive design for mobile and desktop devices.

Preferred Technologies

CMS (Specific CMS not defined, but requires Polish language support)

Modern front-end framework (e.g., React, Angular, Vue.js)

Responsive design principles

SEO best practices

Integrations Required

Potential integration with mapping services (e.g., Google Maps)
Potential integration with electronic prescription systems.

Key Non-Functional Requirements

Performance: Fast loading speed.
Security: Secure data handling.
Scalability: Ability to handle increasing traffic.
Accessibility: Adherence to accessibility guidelines (e.g., WCAG).

Expected Business Impact

The website redesign is expected to significantly improve patient experience, reduce administrative workload, increase organic traffic, and ultimately drive more patient appointments. The 64% decrease in ineffective visits and 57% reduction in repetitive inquiries demonstrate the potential for substantial efficiency gains.