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Global QA Process Standardization with Test Management Tool Integration

axelerant.com

Advertising & marketing

Information technology

Challenges in Cross-Organizational QA Coordination

Inconsistent QA processes across client/partner collaborations led to fragmented testing efforts, difficulty tracking metrics, and unclear feature status visibility. Required a standardized yet customizable QA framework with transparent tracking mechanisms for distributed teams.

About the Client

International digital transformation and creative marketing agency with hybrid teams across 4 global locations, specializing in business-critical service delivery through technology partnerships

Strategic Implementation Goals

Establish unified QA processes across all projects
Implement centralized test management system with customization capabilities
Enable real-time testing metrics visualization
Improve feature status transparency for release prioritization
Enhance cross-team collaboration through standardized workflows

Core System Capabilities

Global test planning and requirement coverage tracking
Customizable test suite configuration per project
Automated regression test identification
Multi-level testing progress visualization (sprint/epic/story)
Collaborative issue prioritization dashboard

Technology Stack Requirements

JIRA

Xray

Drupal 8

React

Bitbucket

System Integration Needs

JIRA-Xray bidirectional sync
Bitbucket CI/CD pipeline integration
React frontend monitoring tools

Operational Requirements

Global scalability for multi-location access
Role-based access control for security
Real-time dashboard performance under 2s load time
99.9% system availability SLA

Expected Business Outcomes

Standardized QA processes will reduce testing cycle times by 40%, improve cross-team collaboration efficiency through centralized metrics, and enable data-driven release decisions with 95% test coverage visibility. The solution will maintain high transparency across 7+ nationalities and 4 global locations while supporting future automation expansion.