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Global Language Services Marketplace Platform with Real-Time Interpreting Solutions

rst.software

Business services

Information technology

eCommerce

Challenges in Traditional Translation Service Provision

Businesses faced difficulties in accessing professional translators quickly, managing diverse service types (text, real-time, onsite), and ensuring seamless communication across platforms. Existing solutions lacked centralized management, real-time capabilities, and automated operational workflows.

About the Client

Translation and interpreting services provider connecting businesses with global language professionals

Project Goals for Modern Language Services Platform

Develop multi-platform digital solution for universal access to translation services
Create global marketplace connecting businesses with certified translators
Enable real-time video/audio interpreting via mobile and web platforms
Implement automated notification and payment systems
Support hybrid service models (remote/onsite) with route optimization

Core System Functionalities and Key Features

Customer/provider panels with service browsing capabilities
Real-time video conferencing with multi-user support
Automated email/SMS notification system
Heartbeat payment system with dynamic pricing algorithm
Route planning integration for onsite services
Mobile apps with tablet-optimized UI
Emergency assistance button implementation
Interpreter profile/order history management

Technology Stack Requirements

Vue.js

PHP

Java (Android)

Swift (iOS)

WebRTC

OpenTok SDK

Third-Party System Integrations

OpenTok SDK for video streaming
WebRTC protocols
Payment gateways
Mapping APIs (Google Maps)

Performance and Quality Requirements

Global scalability for concurrent users
Low-latency video streaming
End-to-end encryption for communication
Cross-platform compatibility
99.9% system uptime SLA

Expected Business Impact of Language Services Platform

Revolutionizes translation industry through digital marketplace model, enabling 24/7 access to language professionals. Expands market reach through mobile-first approach, improves service delivery efficiency by 40%, and establishes scalable revenue streams through automated transaction processing.