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Digital Transformation of Debt Collection and Factoring Services Platform
  1. case
  2. Digital Transformation of Debt Collection and Factoring Services Platform

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Digital Transformation of Debt Collection and Factoring Services Platform

rst.software
Logistics
Financial services

Operational Inefficiencies in Legacy Systems

Existing debt collection processes relied on manual operations and paper contracts, creating inefficiencies, limited transparency, and scalability challenges. Required modernization to support new factoring services while maintaining integration with legacy systems.

About the Client

Autonomous subsidiary of Trans.eu Group, Europe’s 2nd largest logistics platform, specializing in financial services for transportation industry clients

Modernization Goals

  • Develop a standalone digital contract processing platform
  • Enable seamless integration with existing internal systems
  • Implement transparent multi-party process management
  • Deliver scalable factoring and debt collection services
  • Create a responsive admin dashboard with role-based access

Core System Capabilities

  • Online debt collection and factoring service provisioning
  • eSkonto and microfactoring transaction management
  • Judicial and amicable debt recovery workflows
  • Loan service automation
  • Multi-dimensional reporting dashboard
  • Role-based access control (RBAC)
  • Contractor verification system
  • Case management with audit trails

Technology Stack Requirements

React with TypeScript for frontend
Node.js and Symfony for backend
AdminJS for administrative interface
AWS cloud infrastructure
Docker containerization
Terraform for infrastructure as code

System Integration Needs

  • Legacy Trans.eu internal systems
  • Existing financial transaction platforms
  • User authentication services
  • Document storage solutions

Operational Requirements

  • Mobile-responsive design
  • High-availability architecture
  • Enterprise-grade security controls
  • Scalable microservices architecture
  • Compliance with financial data regulations

Business Transformation Outcomes

Enables Transcash to process financial transactions digitally, reducing operational costs by 40% while expanding service offerings. The responsive platform improves client satisfaction through 24/7 access to services, while the scalable admin dashboard supports 300% growth in transaction volume capacity.

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