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Global Installation Assistant Mobile Application Development

thedroidsonroids.com

Manufacturing

Automotive

Consumer products & services

Challenges in Technical Installation Documentation

Existing installation instructions were disorganized, non-intuitive, and lacked multilingual support, leading to increased installation time, higher error rates, and inefficient communication between technicians and technical support teams.

About the Client

Swedish manufacturer of technical equipment requiring complex installation processes for international partners and service technicians

Strategic Goals for Installation Optimization

Create a centralized mobile platform for standardized installation procedures
Implement multilingual support for global accessibility
Reduce installation time and error rates through structured digital guidance
Enhance communication channels between technicians and technical support
Establish automated documentation generation for compliance tracking

Core System Capabilities

20+ language support with dynamic translation capabilities
QR code-based instant access to product-specific installation guides
Interactive step-by-step instructions with visual aids
Integrated checklist system with progress tracking
PDF certificate generation with device-specific data input
User question submission with photo attachment and response tracking
Guide change suggestion workflow with justification documentation
Role-based content management system (Admin/Super Admin/Writer)
User profile management with activity tracking

Technology Stack Requirements

Flutter framework for cross-platform development

Dart programming language

BLoC architecture pattern

Strapi headless CMS for backend management

PostgreSQL database

AWS S3 for file storage

Localizely for translation management

Third-Party System Integrations

SendGrid for email notifications
Google Translate API for dynamic content translation
Google Analytics for user behavior tracking
Firebase Crashlytics for error monitoring
Terraform for infrastructure automation

Operational Requirements

Cross-platform compatibility (Android/iOS)
Real-time content update capability
High-availability backend infrastructure
Secure role-based access control
Offline functionality for field operations
Scalable cloud architecture
Dark mode UI adaptation

Expected Business Outcomes

Standardized global installation procedures will reduce service time by 30-40%, decrease error rates by 50%, and improve technical support efficiency through integrated communication channels. Automated documentation will enhance compliance tracking while multilingual capabilities will enable seamless adoption across international markets.