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ZF Group experiences production downtime due to equipment malfunctions, often requiring external service calls and resulting in delays and inefficiencies. Diagnosing the root cause of these malfunctions can be time-consuming, leading to extended downtime and increased costs. Lack of readily accessible and easily searchable internal knowledge hinders quick problem resolution.
ZF Group is a global technology company supplying systems for passenger cars, commercial vehicles, and industrial technology. They have a significant global presence with numerous production locations.
The implementation of the AI Maintenance Assistant is expected to significantly reduce production downtime, resulting in increased operational efficiency and reduced maintenance costs. Improved access to knowledge will empower maintenance teams to resolve issues faster, minimizing disruptions to production schedules. The system will also contribute to a more skilled and self-sufficient workforce.