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Frontend Redevelopment for Financial Services Platform with Seamless User Flow and API Integration
  1. case
  2. Frontend Redevelopment for Financial Services Platform with Seamless User Flow and API Integration

Frontend Redevelopment for Financial Services Platform with Seamless User Flow and API Integration

cheesecakelabs.com
Financial services
Business services

Identified Challenges in Current Web Interface and Tech Infrastructure

The client’s existing frontend web experience is outdated and unscalable, limiting their growth potential. They lack in-house resources to effectively update and maintain their website, which hampers user engagement and operational efficiency. Additionally, there is a need to ensure seamless backend integration with financial APIs and third-party services, such as credit data providers and document recognition platforms, to maintain trust and data security.

About the Client

A rapidly growing fintech startup providing installment loan solutions to customers with low or no credit, aiming to offer competitive alternatives to payday loans and assist in credit building.

Goals for Modernizing the Web Platform and Enhancing User Experience

  • Implement a fully-featured, responsive front-end web application within a 2-month timeline to support rapid growth and expansion.
  • Develop using modern React and static site technologies for optimal performance and user experience.
  • Create seamless user flows to facilitate easy borrowing processes, improving accessibility and user satisfaction.
  • Ensure smooth integration of front-end with back-end systems and third-party APIs, particularly financial data aggregators and document recognition services.
  • Support scalable architecture to accommodate future feature additions and increased traffic.
  • Enhance security measures to protect sensitive personal and financial data during transactions.

Functional Requirements for the Web Platform

  • Responsive, user-friendly front end built with React and Gatsby that ensures fast, seamless navigation.
  • Custom workflows that guide users through borrowing, application submission, and account setup.
  • Integration with third-party APIs for financial data fetching, document recognition, and identity verification.
  • Backend communication protocols that ensure real-time synchronization of user data and transaction status.
  • Security features including data encryption, secure API calls, and compliance considerations for financial data handling.

Preferred Technologies and Architectural Approach

React
Gatsby
Static site generators

Mandatory External System Integrations

  • Financial platform APIs for transaction processing and account data
  • Third-party document recognition and identity verification services
  • Secure data storage and retrieval systems

Critical Non-Functional System Requirements

  • Website should load within 3 seconds for optimal user experience
  • Scalable architecture supporting increasing user base and transaction volume
  • High security standards, including data encryption and secure API communication
  • Responsive design compatible across all device types
  • Maintainability and extendability for future feature integrations

Projected Business Outcomes and Value Addition

The redesigned web experience aims to shorten user onboarding and transaction times, improve customer satisfaction through streamlined workflows, and increase conversion rates. By integrating robust API connections and ensuring high performance, the project is expected to support sustained growth, facilitate data-driven decision-making, and reinforce security, resulting in an estimated 20-30% increase in user engagement and operational efficiency.

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