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Establishment of a Test Automation Center of Competence for Enterprise SaaS Solutions
  1. case
  2. Establishment of a Test Automation Center of Competence for Enterprise SaaS Solutions

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Establishment of a Test Automation Center of Competence for Enterprise SaaS Solutions

nix-united.com
Information technology
Financial services
Healthcare
Other industries

Challenges in Unified QA Automation for Diverse Enterprise Products

The client faced difficulties in maintaining consistent quality across a portfolio of enterprise SaaS products due to fragmented testing practices, disparate technologies (Java, .NET, Oracle, MS SQL), and a globally distributed team of 100+ engineers. Existing processes lacked cohesion in functional testing, performance validation, and data integrity checks across service-based middleware, web UIs, and APIs.

About the Client

Global provider of enterprise SaaS solutions for market tracking, pharmaceutical initiatives, and compliance management with operations in Philadelphia, London, Beijing, and Tokyo.

Objectives for Centralized Test Automation

  • Establish a unified testing strategy across multiple product lines
  • Develop reusable automation frameworks for UI, API, and middleware testing
  • Implement CI/CD pipelines with automated reporting and quality gates
  • Improve defect detection rates through standardized test processes
  • Ensure scalability of testing practices across global teams

Core Automation Capabilities

  • Cross-platform UI testing with WebDriver and .NET
  • API and middleware validation via JMeter and custom Java components
  • Automated data consistency checks using PL/SQL and Oracle
  • Code quality analysis with McCabe IQ and VeraCode
  • Centralized test result reporting dashboard

Technology Stack Requirements

Java
.NET
Oracle
MS SQL Server
Entity Framework
McCabe IQ
JMeter
Linux OS

System Integration Needs

  • CI/CD pipelines (Azure DevOps/Jenkins)
  • Source control systems (Git)
  • Enterprise quality management platforms
  • Cloud deployment environments (AWS/Azure)

Operational Requirements

  • Support for 1000+ concurrent test executions
  • 99.9% reliability in automated test scheduling
  • Sub-5 second response time for test result APIs
  • Role-based access control for test assets
  • Automated scalability of test infrastructure

Expected Business Impact of Centralized Test Automation

Implementation of the Test Automation Center of Competence will reduce manual testing efforts by 60%, accelerate release cycles by 40%, and decrease production defects by 75%. The solution will enable consistent quality assurance across 15+ enterprise products while supporting 200+ global users through standardized processes and reusable components.

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