ERP System Upgrade and Integration for Global Distribution Company

The client operates a manufacturing business with a complex array of custom ecommerce websites and back-end order processing routines. Their existing legacy ERP system is outdated and tightly coupled with multiple custom integrations that hinder scalability and complicate maintenance. As the company expands internationally, they require a new, scalable ERP platform capable of seamless integration with their custom websites and operational systems without disrupting existing services.

A mid-sized manufacturing company with a broad global distribution network seeking to modernize their ERP infrastructure for improved scalability and efficiency.

• Identify and document all affected legacy systems and integration points to facilitate migration.
• Replace or update legacy software components requiring ERP integration to ensure compatibility with the new system.
• Standardize and automate data exchange processes through the ERP API to improve efficiency.
• Update and enhance customer-facing websites to integrate with the new ERP platform.
• Automate file uploads and data entry procedures to reduce manual effort and errors.
• Achieve a seamless transition to the new ERP without service disruptions, supporting continued global growth.

• Comprehensive documentation and mapping of existing systems and data flows.
• Modular architecture enabling replacement or upgrading of legacy software components.
• Standardized API-driven integration processes for data exchange with websites and operational systems.
• Automated data entry and file upload workflows utilizing the ERP API.
• Enhanced customer portal integration supporting order visibility and management.
• Robust testing and validation protocols to ensure a disruption-free migration.

• Custom customer websites for order processing and order tracking
• Back-end order and inventory management systems
• ERP API for automating workflows and data exchange

• System scalability to support increasing global order volume
• High performance to enable real-time data synchronization
• Data security and compliance with industry standards
• Minimal downtime during migration (aim for zero service disruption)
• Maintainability through clear documentation and modular design

Successful implementation of the new ERP system and integration framework will enable the client to serve their rapidly expanding global customer base more efficiently, with an estimated 40 ETL processes being standardized, over 20 applications updated, and more than 1,000 integration points modified. This will result in streamlined operations, reduced manual effort, and no disruptions to existing services, supporting continued growth and improved customer satisfaction.