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Hevea experienced significant challenges due to rapid sales growth and reliance on manual processes, specifically large Excel spreadsheets and documentation, for production and inventory management. This resulted in inefficiencies, difficulty tracking orders, and a lack of real-time visibility into inventory levels. The existing system was unable to scale effectively to support the company's expansion.
Hevea is a European manufacturer of high-quality, often medical-grade, children's mattresses with a strong brand reputation and established distribution across multiple countries.
Implementation of this ERP system is expected to result in a 60% increase in order processing speed and an 18% reduction in lost orders, leading to improved operational efficiency, reduced costs, and increased customer satisfaction. The unified platform will streamline workflows and provide better visibility across the entire business.