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Enterprise Video Conferencing Platform Modernization and Feature Enhancement

agileengine.com

Information technology

Business services

Media

Challenges in Scaling and Feature Competitiveness

The client needed to modernize its video conferencing platform to support larger enterprise demands, improve user experience across devices, and add advanced features to remain competitive in a rapidly evolving market while maintaining integration with existing enterprise systems.

About the Client

B2B SaaS provider specializing in collaboration and workplace productivity tools for enterprise clients

Strategic Modernization Goals

Deliver flagship video conferencing features within 10 months
Enhance platform scalability for large enterprise deployments
Improve UX consistency across web and mobile applications
Integrate with third-party enterprise tools and APIs
Achieve market-leading performance metrics for acquisition potential

Core System Capabilities

Secure video conference meetings with end-to-end encryption
Support for large-scale participant groups
SIP call integration for hybrid communication
In-meeting presentation and screen sharing capabilities
Device synchronization for conference room equipment
Calendar integrations with Google Workspace and Microsoft 365
Customizable meeting links for simplified access

Technology Stack Requirements

WebRTC for real-time communication

Vue.js/Vuex for UI components

Google Cloud Platform for infrastructure

Python/Scala for backend services

PostgreSQL and BigQuery for data management

Elasticsearch for analytics visualization

System Integration Needs

Microsoft Exchange Server APIs
Google Calendar API
Dolby Voice hardware integration
AWS hyperscale cloud services
Third-party B2B application APIs

Operational Requirements

Support 10,000+ concurrent users with low latency
99.99% platform uptime SLA
HIPAA/GDPR compliance for data security
Cross-platform UI consistency across devices
Real-time synchronization across distributed systems

Expected Business Outcomes

Development of a market-leading video conferencing solution with 4.5+ star ratings, enabling rapid enterprise adoption and positioning for acquisition by industry leaders. The modernized platform will support 200% YoY user growth and expand market share in the $50B+ collaboration software sector.