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Enterprise Software Ecosystem Mapping and Data Flow Visualization
  1. case
  2. Enterprise Software Ecosystem Mapping and Data Flow Visualization

Enterprise Software Ecosystem Mapping and Data Flow Visualization

https://soltech.net
Utilities
Energy & natural resources

Challenges in Documenting and Visualizing Complex Software Ecosystems

The client, a large regional utility provider, lacks comprehensive documentation and visualization of its software systems and data exchanges. This hampers strategic decision-making, maintenance, and scalability. The organization requires a clear understanding of its software environment, including system relationships, data flows, sources, and destinations, to improve operational efficiency and lay the groundwork for future analytics initiatives.

About the Client

A regional electric utility company serving a large customer base, seeking enhanced visibility into its complex software environment to optimize operations and support future data analytics initiatives.

Goals for Enhancing Software Visibility and Data Management

  • Create a comprehensive visualization of all enterprise software systems and their interconnections.
  • Identify and document the origin, flow, and destination of key data within the software ecosystem.
  • Develop an interactive, maintainable map to support ongoing understanding and management of the systems.
  • Establish a centralized reference documentation resource for each system, including data and integration details.
  • Enable strategic planning and future analytics by providing clear insights into data flows and system relationships.

Core Functions for Software Ecosystem Mapping and Data Visualization

  • An overview document consolidating core applications, their data sources, and key integrations.
  • An interactive visual diagram built with a diagramming tool, showing system relationships, data flows, and external connections.
  • Linked, detailed system reference documents providing data, integration points, and relevant links.
  • A maintenance guide for updating the map over time.

Preferred Technologies and Tools for Ecosystem Mapping

Diagramming platform similar to Lucidchart for creating interactive visual maps
Cloud-based document repository like SharePoint or equivalent for storing reference documents

External and Internal System Integrations

  • Data integration with existing enterprise applications for accurate mapping
  • Linkages to external systems and data sources for comprehensive coverage

Performance, Security, and Maintainability Standards

  • Solution should be scalable to accommodate future growth of systems and data points.
  • Diagram and documentation updates should be feasible with minimal effort.
  • Data security and access controls must be implemented, especially for sensitive information like PII.
  • Visualizations should be responsive and easy to understand for cross-departmental teams.

Anticipated Business Benefits of Software Ecosystem Mapping

By implementing a comprehensive system map, the client is expected to gain clear, centralized visibility of their software environment, significantly improving strategic decision-making and operational efficiency. The mapping will enable better identification of inefficiencies and opportunities for system optimization, supporting future data analytics initiatives. It is projected that the project will be delivered ahead of schedule and under budget, with a measurable improvement in cross-functional understanding and communication within the organization.

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