Enterprise LMS Quality Enhancement through Automated Testing and Documentation

The client’s LMS platform suffers from instability, performance issues, and frequent bugs due to inadequate initial testing and documentation practices. Over time, system complexity increased, and the lack of transparent SDLC processes led to costly maintenance, delayed feature deployment, and diminished user satisfaction. The platform also lacked standard UI components, making user and admin navigation challenging.

A mid to large-sized EdTech organization providing a SaaS-based Learning Management System with multiple courses, languages, and users, aiming to improve platform stability and user experience.

• Implement comprehensive manual and automated functional testing to detect defects earlier in the development lifecycle, aiming to increase bug detection rate by at least 40 times.
• Achieve automation coverage for at least 85% of LMS functionality to expedite testing processes.
• Enhance user interface and user experience by integrating standard LMS UI elements such as notifications and progress tracking features.
• Establish clear documentation workflows for test cases and SDLC processes for improved transparency.
• Reduce platform maintenance costs by approximately 16% while increasing development speed by a factor of five.
• Improve overall software quality to minimize defect occurrence and reduce bug fixing costs by a factor of 160.

• Manual functional testing workflows covering unit, integration, interface, system, smoke, sanity, acceptance, and regression tests
• Automation of core LMS functionalities using a combination of testing frameworks (e.g., a WebDriver-based framework and behavior-driven testing tools)
• Test automation coverage of at least 85% of LMS features, focusing on database APIs, UI components, and server-client communication
• UI/UX enhancements including standardized notifications, progress bars, and clear navigation elements
• Test case management and documentation system for consistent quality assurance practices
• Support for nonfunctional testing such as load and performance testing to ensure scalability and responsiveness

• LMS database APIs for functional and integration testing
• UI components and notification systems for interface testing
• Version control and CI/CD tools for automated testing workflows

• Automated testing coverage of at least 85% of LMS functionality
• System performance to support rapid test execution cycles and frequent deployments
• Scalability to accommodate increasing course content, users, and languages
• High system security standards to protect sensitive data and testing environments
• Reliability with minimal false positives/negatives in test results

The implementation of comprehensive manual and automated testing, along with UI improvements and documentation standards, is expected to increase defect detection at an early stage by 40 times, significantly reducing bug fixing costs by a factor of 160. These improvements will accelerate development cycles by a factor of 5, allowing faster rollout of new features and updates. Additionally, overall platform maintenance costs are projected to decline by approximately 16%, resulting in enhanced platform stability, higher user and admin satisfaction, and reduced operational risks.