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Enterprise eCommerce Platform Modernization & Scalability
  1. case
  2. Enterprise eCommerce Platform Modernization & Scalability

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Enterprise eCommerce Platform Modernization & Scalability

axelerant.com
Information technology

Challenge

Red Hat consolidated disparate product store properties onto a unified Drupal platform but faced internal staffing bandwidth and talent sourcing challenges to maintain and evolve the platform. Urgent eCommerce platform development needs combined with the unfeasibility of insourcing made finding a scalable, efficient solution critical.

About the Client

Red Hat is a leading provider of open-source software solutions for enterprise customers, focusing on IT alignment with business strategy.

Objectives

  • Modernize the existing Drupal platform to support evolving eCommerce needs.
  • Improve time-to-market for new product features and enhancements.
  • Reduce operational overhead related to platform maintenance and staffing.
  • Ensure platform scalability and reliability to accommodate future growth.
  • Maintain security and data protection for sensitive customer and product information.

Functional Requirements

  • Product catalog management (including attributes, variants, and pricing)
  • Shopping cart and checkout functionality
  • Customer account management (registration, login, order history)
  • Secure payment gateway integration
  • Content management system (CMS) for product pages and landing pages
  • Search functionality
  • Order management and fulfillment tools
  • Reporting and analytics

Preferred Technologies

Drupal 7 (initial platform)
AngularJS (for checkout flow)
LAMP Stack (Linux, Apache, MySQL, PHP)
AWS (for infrastructure migration)
Ansible (for automation and configuration management)
Open Source (focus on contributed modules)

Integrations Required

  • Payment gateways (e.g., Stripe, PayPal)
  • Shipping providers (e.g., UPS, FedEx)
  • CRM systems (e.g., Salesforce)
  • ERP systems (e.g., SAP)

Non-Functional Requirements

  • Scalability: The platform must be able to handle increasing traffic and transaction volumes.
  • Performance: Fast page load times and responsive user interface.
  • Security: Secure handling of customer data and payment information.
  • Reliability: High availability and minimal downtime.
  • Maintainability: Easy to maintain and update.
  • Accessibility: Adherence to accessibility standards (e.g., WCAG).

Expected Business Impact

Modernizing the eCommerce platform will enable Red Hat to accelerate time-to-market for new products, reduce operational costs associated with platform maintenance, improve customer experience, and enhance overall business agility. The move to a more modern and scalable architecture will position Red Hat for future eCommerce growth and innovation.

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