Enterprise eCommerce and Systems Replatforming for Manufacturing Business

The client faces significant operational inefficiencies due to outdated legacy systems that manage product data, order processing, warehouse, and logistics processes independently. These systems are difficult to maintain, lack scalability, and cannot handle the volume of over 10,000 products efficiently. Additionally, the current setup hampers performance, learnability for new staff, and rapid deployment of new online sales channels, leading to reduced customer satisfaction and operational agility.

A mid-sized manufacturing company specializing in household products, operating across multiple European markets, seeking digital transformation to improve process integration and scalability.

• Complete migration of existing websites to a scalable and flexible eCommerce platform to improve maintainability and performance.
• Develop a middleware system to facilitate seamless communication between ERP, online storefronts, and logistics platforms.
• Align internal processes with modern system architectures to support scalable product information management, inventory, and order fulfillment.
• Achieve system performance enabling real-time data exchange to support over 10,000 products and multiple sales channels.
• Improve ease of onboarding for new employees through clear system workflows and documentation.
• Implement ongoing quality assurance practices to ensure system stability and performance.

• Migration of existing online stores from legacy platforms to a scalable eCommerce solution with multi-country support
• A custom middleware application facilitating real-time data exchange between ERP and online storefronts
• User interface components for customer service teams to manage orders efficiently
• Centralized product information management system hosted on cloud infrastructure (e.g., AWS)
• Integration with external logistics and procurement platforms via APIs
• Automated quality testing, load testing, and stress testing frameworks for ongoing system validation

• ERP systems for product data, inventory, and order management
• Logistics and procurement platforms for supply chain coordination
• Customer service management interfaces

• System scalability to support growth beyond 10,000 products and multi-channel sales
• High performance with minimal latency for real-time data processing
• Security measures including data encryption and access controls
• Maintainability through clear documentation and modular architecture
• Availability with 99.9% uptime and disaster recovery protocols

By implementing the proposed digital transformation, the client aims to significantly enhance operational efficiency, reduce system maintenance complexity, and support scalable growth across multiple markets. The project is expected to enable real-time data exchange, improve customer satisfaction through faster and more reliable order processing, and provide a robust foundation for ongoing system improvements and feature expansions.