Enterprise Core Management System Replacement for a Maritime Insurance Provider

The client requires a modern, bespoke core management system to replace outdated policy and claims platforms that cannot meet evolving business requirements. Current systems lack efficiency, scalability, and integration capabilities, hampering data handling and operational workflows across international teams. Additionally, the client faces difficulties in cleaning and migrating extensive, complex historical data from legacy systems to support a seamless transition.

A large, global mutual maritime insurance organization with extensive data management needs, requiring a reliable and efficient core policy and claims system to support international operations.

• Develop a secure, scalable, and user-friendly core management system supporting large data volumes and complex workflows.
• Ensure a smooth go-live with zero critical defects through meticulous testing and planning.
• Implement seamless data cleaning and migration from legacy systems to improve operational accuracy and cost management.
• Deliver an integrated platform capable of connecting effectively with third-party systems such as ERP finance, document management, and CRM solutions.
• Enable end-user efficiency and satisfaction through an intuitive interface and flexible functionalities.
• Establish a long-term, reliable software development partnership focused on continuous improvement and innovative feature delivery.

• A secure and compliant management environment supporting large data processing needs.
• Support for complex workflows related to policy administration, claims handling, and customer inquiries.
• Advanced data cleaning and robust migration capabilities to transfer legacy data accurately.
• Real-time integration with third-party services such as ERP finance systems, document management platforms, and CRM tools.
• User-friendly interface designed for international teams managing significant data volumes.
• Extensible architecture allowing ongoing addition of functionalities based on user feedback.

• ERP Finance systems for transaction and financial data synchronization
• Document management systems for storing and retrieving shipping and policy documents
• CRM platforms for customer relationship management and inquiries

• Zero critical defects at go-live
• High system availability and reliable performance
• Scalability to support increasing data volumes and user loads
• Strong security posture with frequent audits and penetration tests
• Compliance with relevant data privacy and industry standards

The new core management system aims to streamline workflows across international teams, reduce operational costs through efficient data handling and migration, and improve user satisfaction. Expected benefits include smooth deployment with zero critical defects, enhanced data management capabilities, better integration with third-party systems, and long-term scalability to support future growth and technological advancements.