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Enterprise Content Management System Upgrade and Data Migration Project
  1. case
  2. Enterprise Content Management System Upgrade and Data Migration Project

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Enterprise Content Management System Upgrade and Data Migration Project

cshark.com
Telecommunications

Business Challenges

Telenor is facing challenges due to a massive, cluttered, and outdated data repository across multiple file systems. This leads to inefficiencies, high storage costs, difficulties in data access, and risks related to data security and compliance. The current system hinders operational efficiency and limits the potential for leveraging data for strategic advantage.

About the Client

A leading global provider of telecommunications, internet, and digital services.

Project Goals

  • Migrate 1.5 TB of data across 3.1 million files to a new Enterprise Content Management (ECM) system (Opentext LiveLink) with minimal business disruption.
  • Improve data management practices and enhance data accessibility for employees.
  • Reduce storage costs and optimize system efficiency.
  • Preserve data integrity, metadata, and user permissions during the migration process.
  • Enhance data security and ensure compliance with corporate policies.
  • Streamline operations and free up resources previously dedicated to legacy system maintenance.

System Requirements

  • Automated data scanning and categorization
  • Data cleanup and archiving capabilities
  • Seamless data migration with metadata and permission preservation
  • Role-based access control
  • High-speed data transfer
  • Delta migration functionality
  • Comprehensive employee training and support

Technology Stack

Opentext LiveLink ECM System
CSHARK MPS Voyager (for data scanning, categorization, and migration)

Integration Requirements

  • Potential integration with existing Telenor IT infrastructure and user authentication systems (details to be determined).

Non-Functional Requirements

  • High availability and scalability
  • Robust security measures to protect sensitive data
  • Performance to support high data transfer speeds
  • Minimal downtime during migration
  • Data integrity validation

Expected Business Impact

Successful completion of this project will result in significant cost savings through reduced storage needs and improved operational efficiency. Enhanced data management will improve data accessibility, leading to better decision-making. The modern ECM system will strengthen data security and ensure compliance, mitigating potential risks. Overall, the project will provide Telenor with a strategic advantage by optimizing its data assets and streamlining its operations.

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